| Q:
I am receiving email with virus attachments from karunamayi.org.
Why is this happening? |
A:
The karunamayi.org email server is protected from viruses
by a firewall, and all email that passes through the
procmail server has attachments scanned for the major
threat virus types. There are a large number of "spoofed"
emails sent by viruses on users PCs that are made to
appear as if they originated from karunamayi.org but
in fact do not. This is a form of identity theft. Unfortunately,
since this email does not actually pass through our
servers, there is nothing we can do to prevent it except
to advise users to make sure they have the latest anti-virus
protection software installed on their PCs. As a precaution,
we have set up autoresponders on many of our email addresses
that request an email sent by a user be resent to a
slightly different address. This prevents the spammers
from taking advantage of our published email addresses,
and helps to prevent the identity theft "Spoofing."
If however, you wish to report suspicious email you
believe originated at karunamayi.org, we need to receive
the Internet header information from the email. For
MS Outlook, please do the following:
1. DO NOT OPEN the email but select (highlight) the
email message in your "inbox" (or wherever
it is located) and RIGHT-CLICK. Then select the bottom
item "Options."
2. You should see a dialog box with a window at the
bottom called "Internet Headers" - use your
mouse to LEFT-CLICK and drag to select (highlight) all
of this text (you may need to scroll down to get all
of it - we need the whole block of text). Then press
CONTROL-C (press and hold the "CTRL" key while
momentarily pressing the "C" key). This will
place the block of text in your
clipboard.
3. Open an email "New Mail Message" and place
the cursor in the message area (left click the cursor
at the top of the message area). Then press CTRL-V (just
as you did for CONTROL-C) - this should drop the block
of text into your email.
4. Add the subject: "EMAIL ABUSE" and address
the email to webdev@karunamayi.org
and send the email.
The header will be reviewed by our web team and any
problems will be investigated. We will get back to you
if we find anything that needs addressing. |
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"I
love you, my babies!"
~ Amma
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